Privacy Policy

Last updated: April 20, 2025

Introduction

This Privacy Policy describes how Zenentum Inc. ("we", "us", or "our") collects, uses, and discloses your personal information when you visit our website at zenentum.com, use our Necris NAS product, or use our mobile application, Radiant Kids Club.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we handle your data and your rights regarding that information.

Please read this Privacy Policy carefully. By using our website, products, or mobile application, you agree to the terms and policies described in this Privacy Policy.

Information We Collect

Website and Necris NAS

Personal Information: When you purchase our products, we collect necessary information to process your order, including your name, billing address, shipping address, payment information, and contact details.

Usage Data: We collect anonymous usage data about how you interact with our website, including pages visited, time spent on pages, and other analytical data. This helps us improve our website and services.

Device Information: We collect information about the device you use to access our website, such as your device type, operating system, and browser type.

Product Usage: Our Necris NAS products operate entirely on your local network. We do not collect information about the files stored on your device, nor do we have access to your personal data stored on the Necris NAS.

Radiant Kids Club Mobile App

Information You Provide:

  • User-generated content: Drawings created within the App
  • Audio recordings: When using the English Practice feature with Teacher Radiant
  • Purchase information: When you make in-app purchases or subscribe to premium features

Information We Collect Automatically:

  • Device information: Device type, operating system, unique device identifiers
  • Usage data: How you use the App, which features you access, and the frequency of use
  • Performance data: App crashes, error logs, and performance metrics

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Provide, maintain, and improve our products, website, and mobile applications
  • Process drawings and transform them using our AI technology (Radiant Kids Club)
  • Enable the English Practice feature to function properly (Radiant Kids Club)
  • Process in-app purchases and subscriptions
  • Provide customer support
  • Send you product updates and marketing communications (with your consent)
  • Monitor and analyze usage trends and preferences
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Comply with legal obligations

Data Storage and Processing

Website and Necris NAS

We store information about your purchases and account details on secure servers. We do not have access to the data stored on your Necris NAS device, which remains on your local network.

Radiant Kids Club App

Drawings and Artwork:

  • Drawings you create are stored locally on your device
  • When you choose to transform a drawing, it is temporarily sent to our servers for processing
  • Original and transformed artwork remains on your device unless you choose to share it

Audio Data from English Practice:

  • Audio recordings from the English Practice feature are processed in real-time
  • We do not permanently store the audio content of your practice sessions
  • Speech recognition technology is used to enable the interactive learning experience

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and to hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use the following types of cookies:

  • Essential Cookies: Required for the operation of our website
  • Analytical/Performance Cookies: Allow us to recognize and count visitors and see how they move around our website
  • Functionality Cookies: Enable us to personalize content

Sharing Your Information

Service Providers

We may share your information with third-party vendors, service providers, and other third parties who perform services on our behalf, such as:

  • Cloud storage providers
  • Payment processors for order processing and subscription management
  • Analytics providers to help us understand website and app usage

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Third-Party Service Providers

We use the following specific third-party service providers:

  • Payment Processors: We use Stripe to process payments. Their privacy policy can be viewed at https://stripe.com/privacy
  • Analytics: We use Google Analytics to analyze the use of our website. Google Analytics' privacy policy can be viewed at https://policies.google.com/privacy
  • Apple App Store: When you download our App through the Apple App Store, Apple may collect and share certain information with us as the app developer. Please refer to Apple's Privacy Policy for more information on how Apple processes your data.

Data Security

The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Children's Privacy

Our website and Necris NAS products are not intended for use by children under the age of 16. We do not knowingly collect personally identifiable information from children under 16 through these services.

Our Radiant Kids Club App is designed for use by children with parental supervision. We are committed to protecting children's privacy and complying with applicable laws, including the Children's Online Privacy Protection Act (COPPA) in the United States.

  • We do not knowingly collect personal information from children under 13 without verifiable parental consent
  • Parents/guardians can review, delete, or refuse further collection of their child's information by contacting us
  • We do not use children's personal information for targeted advertising purposes

If you are a parent or guardian and you are aware that your child has provided us with personal information without appropriate consent, please contact us so that we can take necessary actions.

Your Choices and Rights

Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Right to Access: You have the right to request copies of your personal information.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure: You have the right to request that we erase your personal information under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal information under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization or directly to you under certain conditions.

Subscription Management

You can manage, change, or cancel your subscription at any time through your device's app store account settings.

If you would like to exercise any of these rights, please contact us at privacy@zenentum.com.

Regional Privacy Rights

California Privacy Rights

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). Please contact us for more information about your California privacy rights.

GDPR Compliance

For users in the European Economic Area (EEA), we process your personal data based on legitimate interests, consent, contractual necessity, or legal obligations. You have the right to lodge a complaint with a supervisory authority in the EEA.

International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: privacy@zenentum.com
  • By visiting the contact page on our website: https://zenentum.com/contact
  • By mail: Zenentum Inc., 608-220A Ira Needles Blvd